Frequently asked questions
FAQ
How do I place an order on your website?
Simply browse our collection, add your chosen items to the cart, and follow the checkout steps to complete your purchase.
Is my payment information secure?
Yes! We use encrypted payment gateways to ensure your data remains safe and protected.
Do you offer international shipping?
Yes, we ship worldwide. Rates and estimated times are calculated at checkout.
How long will it take to receive my order?
Orders are processed within 1–3 business days. Delivery times vary by location but typically take 7–15 business days.
How do I track my package once it ships?
Once your order has shipped, you’ll receive a tracking link by email to follow your delivery.
How do I request a return or exchange?
Details on our Refund Policy page or you can contact us and we’ll provide instructions for your return or exchange.